Our Services

Our Popular & In-Demand Services

Service Rules & Regulations

Clear guidance on service rules, procedures and employess rights

Promotion & Seniority Matters

Assistance with promotion, seniority, eligibility and related service issues

Disiciplinary & Departmental Matters

Guidance in disciplinary proceedings, charge sheets, replies and departmental cases

Services That Make A Difference

Service Grievances & Repersentations

Helping employees prepare effective representations and address genuine grievences

Establishment & Administrative Matters

Practical guidance on appointments, transfers, leave, pay fixation and other establishment issues

Pension & Retirement Benefits

Support and guidance regarding pension, retirement benefits and related issues

Practical advice. Clear guidance.

Stronger awareness of your service rights

Have Other Queries?

Is there anything else you need help with? Just get in touch with us.

Frequently Asked Questions

What is Service Matters Advisor?

Service Matters Advisor provides professional guidance to employees on service-related matters, helping them understand their rights, rules, procedures and available remedies.

What type of service matters can you assist with?

We assist with matters relating to service rules, promotions, seniority, pay and allowances, disciplinary proceedings, retirement benefits, leave, pension and other establishment-related issues.

Can you help me understand my service rights?

Yes. We help employees understand the applicable rules and procedures so they can make informed decisions and take appropriate action regarding their service matters.

How can I seek advice regarding my service matter?

You can contact us through the details provided on our website and share the basic facts of your matter. We will guide you on the appropriate course of action